Frequently Asked Questions
Everything you need to know about your Gard Pro experience.
What kind of warranty comes with Gard Pro electronics?
All Gard Pro products come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How long does shipping take for my order?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are Gard Pro devices water-resistant?
Most of our wearable electronics and outdoor gear feature an IP67 or IP68 rating, meaning they are protected against dust and can withstand immersion in water up to 1 meter for 30 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to our tracking portal to monitor your delivery in real-time.